Telecare can take the pressure off carers


Telecare systems can ease the demands on carers by alerting them when things are happening - or when they're not happening and they should be! The alerts can be sent to a mobile phone or a monitoring service allowing carers more freedom and independence. If its done well, telecare can make an enormous difference to both carers and cared for, and it can reduce care costs significantly.


In the home

Telecare can help with forgetfulness by reminding people when its time for them to do something, like take medicine or go to bed. It can also remind when particular things happen, for example when the front door is opened at night a reminder message could say "Don't go out mum, its night-time".

Dementia and other conditions sometimes need continual care which is often exhausting for carers. Many carers are husbands, wives and children for whom providing continual care means they cannot rest or have any independence. Telecare can alert them when certain things are happening allowing them to rest in-between. For example rather than a carer staying awake to make sure someone doesn't get up and go out wandering at night, they could sleep and be woken if the person gets up and doesn't come back to bed in a reasonable time or if they open the front door. It is estimated that 50% of respite care for sufferers is due to carer exhaustion.


From a distance

Many people need a little support from time-to-time or just need a gentle eye kept on them to be sure things don't happen, and to deal with them quickly if they do. Telecare systems can send alerts direct to a carer's mobile phone when something happens, freeing them to go out, work, socialise or do the shopping. From a distance it is possible to answer the door, check they've taken their medication, be warned if they've had a fall or haven't got up. A very simple "one button" mobile phone will help them call you if they need to, and if they are prone to wandering there are devices to warn them if they go too far and to alert you if they're lost. Some devices will tell you where they are and can show you on a map on your mobile phone.


Monitoring services

For carers who cannot be around all the time there are relatively low cost monitoring services who will respond to alerts if the carer cannot. These are specialist services with specially trained staff who are experienced in dealing with a wide range of conditions and situations. Some language specific services are available where English is not the mother tongue.


Telecare makes life safer and easier as we get older  -  It need not be expensive!


Warning if something is wrong

Fall detectors, alarms and some simple sensors can warn friends and family if something is wrong. Entry phones can help control access and some models will allow remote control while family or carers are away from the property. Home automation such remote control lights, windows, curtains and heating, and adaptations such as lifts and stairlifts can help people stay in their own homes for longer.


Forgetfulness and overcoming disability

On the care side reminders help us to remember medication, appointments and things we need to do. Alarms can be linked to a friendly, specialist monitoring centre who will check things are OK and send help if not. Specialist devices like talking ovens and TV's can help if sight is an issue, as can simplified controls on telephones and "one button" mobile phones.

Simple automation like switching on the lights to the bathroom when someone gets out of bed at night can make a dig difference and is known to reduce falls.



For people prone to wandering telecare can help warn them not to go outside at inappropriate times and warn them if they're wandering away from their normal area. It can alert family or friends if there is a problem. Simplified telephones will let them contact friends and family if they are confused or lost. A special wrist-watch will let you know where they are and can send an alarm if they fall while they are out and about.



Telecare can help monitor health and help people to manage long-term health conditions such as breathing problems (COPD), heart disease (CHD) and depression. There are ways to help improve social interaction for some people, which is known to have beneficial effects on health.

As telecare develops more and more can be done to help older people.


Care Homes: better care, reduced costs and happier customers... no really!


Many care homes use a basic form of telecare which allows residents to call for help in an emergency. This is good, but there is so much more.


Reassurance for family and friends

If we know our loved ones are ok we worry less. If we can check, if we can talk with them, if we can send them a message or a picture every now and then it helps us and it helps them. Telecare can offer all this and more - and it needn't be expensive! Telecare can provide simple, accessible equipment to keep residents, staff, family and friends more informed.


Support for care home staff

Simple sensors such as for when someone gets out of bed or leaves their room, for enuresis (bed-wetting) as well as the usual fire, smoke, humidity and temperature alarms, can reduce demands on staff including turning waking nights into sleeping nights, with significant costs savings. These devices can be tailored to individual client's habits, only alerting staff when it is appropriate. Simple automation such as switching the lights on when someone gets out of bed and lighting the way to the toilet can help reduce falls. Memo-minders can help people with memory impairment and for those prone to wandering there are devices which will indicate where they are and raise an alert if they wander outside a defined area. There is more!


A better service for residents

Residents will have a greater sense of care and feel more secure because telecare means the care home is more aware of what is going on and can react quickly and appropriately. For some residents and the staff responsible for them it will mean more freedom because the care home will be more in control and the resident doesn't need continual supervision.


Feel free to call us on the number above to learn more.


Make sure things are OK at home - from far away


Telecare can help you look after property from a distance, alerting you & raising the alarm if there is something unusual. This is much more than just the usual alarm systems! This gives you up-to-date information about the things that matter to you about your property and gives you control from a distance.


Ever wondered if you'd left something switched on?

Our remote property management equipment will let you check whether you've left something on at home, and even let you switch it off. Or on.


We offer a 'view' of your property where you can see the use of electricity, gas and water, the temperature and humidity, whether doors or windows are open and whether individual electrical appliances are switched on or off.


Remote control

Our system gives you control from a distance, for example it will allow you to adjust the heating, turn the water off in an emergency, and see who is at the door and let them in - all from a distance, using your mobile phone or a computer.


Safety, security & privacy

We take these very seriously. The information about your property is stored in a secure database and analysed by computer. No-one has access to the information except you and those you authorise. We have strict protocols for handling the data which we agree with you.


Telecare can make the difference between living at home and moving into care.


For many telecare can add an extra year or two at living at home, for some it can mean much, much more. With the costs of residential care high and increasing, telecare can, in many cases provide a very welcome, cost-effective alternative.


There is more to telecare than personal alarms!

There is a great deal that telecare can offer, particularly if we include more intelligent telecare devices and systems, home automation, home adaptation and specialist social networking, support and monitoring services. Telecare can make life safer and help family provide care and support, without the need to live in and without having carers there all the time.


Needs change

It is common that people's needs change more rapidly towards the latter end of life. The telecare solution you adopt will need to be flexible to accommodate these changing needs which is why we offer telecare packages designed to adapt as needs demand. Our approach is service based and manufacturer independent which allows us to provide the service you need, when you need it, rather than tying you into a particular set of equipment which could become redundant.


Knowing what works

Knowing what works, what to include and what to ignore will provide a better service and save money in the long term.

When you are caring for someone it is important to choose the right telecare solutions. There are many competing devices and more coming to market all the time. There are subtle differences which may seriously affect how well they work, for example different falls detectors work in different ways and suit different people and situations. There are compatibility issues between manufacturers which may restrict what you can use. It would be wrong to assume that any one manufacturer has all the answers!

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